Senior Product Operations Manager, AI & Systems

To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. You can read about our culture principles here . We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for all of Guild’s people managers — helping you know what to expect from your experience here. If you are an Internal Candidate, please apply via our Internal Job Board .  ---- Guild is hiring a Senior Product Operations Manager, AI & Systems , reporting to the VP of Product. We're looking for someone energized by building and refining operational systems, strengthening AI-enabled workflows, spotting and removing friction, and setting and communicating clear operational standards that help our product organization move faster. The ideal candidate is a systems-minded operator with a passion for AI, a knack for turning ideas into scalable solutions, strong communication instincts, and a data-driven approach to solving problems. If that sounds like you, read on! What You'll Do Operational System Design: Build and refine the operational systems, tools, and AI-enabled workflows that make Guild's Product &  Engineering teams more effective at delivering our products. AI Prototyping & Automation: Prototype and test AI and automation solutions, validating their effectiveness before broader rollout to streamline operations and acc