Billing Analyst

To thrive as a company and meet our impact goals, we must cultivate a culture of high-performance. You can read about our culture principles here . We know managers are often the single-largest driver of employee satisfaction and growth, and our talent is our biggest asset. Because of that, we’ve identified consistent expectations for all of Guild’s people managers — helping you know what to expect from your experience here. If you are an Internal Candidate, please apply via our Internal Job Board .  ---- As a Billing Analyst at Guild, you'll manage billing and payment operations across our marketplace — ensuring tuition, revenue, and employer benefit dollars move accurately and on time. You'll investigate root causes of payment discrepancies, navigate complex partner scenarios, and drive process improvements and AI-enabled solutions that increase the team's capacity over time. As a Billing Analyst you will: Proactively analyze and resolve aged receivables, unapplied credits, and open invoices while leading collections escalations across Partner accounts to recover outstanding tuition and revenue share funds. Review new partner contracts for billing variances and manage the full onboarding/offboarding lifecycle, including invoicing setup, task coordination, and accurate documentation. Manage end-to-end cash application operations, including check processing, audit-ready recordkeeping, and compliance with Guild's internal control standards. Proactively identify and d