Technical Customer Support DACH - German speaking

Channable Homepage Channable Homepage Channable Homepage Channable Homepage Technical Customer Support DACH - German speaking Hybrid Utrecht , Netherlands €2,850 - €2,950 per month Support Job details Apply Job description Are you fluent in German and passionate about solving complex problems for a diverse range of customers? Do you want to help eCommerce businesses grow by delivering high-quality technical support? Then this role might be for you! You’ll be joining our international Support department (6 teams, 9 markets) as part of the DACH Support team, one of our largest and fastest-growing regions. The team currently consists of 7 Technical Support agents supporting customers in Germany, Austria, and Switzerland. We’re an open-minded and collaborative team of Support professionals. We believe Support isn’t just about fixing problems, it’s about setting our customers up for success, and we do that together. We learn from each other, keep things honest and direct, and enjoy the occasional fun moment along the way. Expect flat hierarchies, room for your ideas, and a team that’s got your back! Your job As a Technical Support agent, you'll be the first point of contact for customers with questions or issues related to our tool. Channable helps online retailers and agencies automate and optimize their product listings across channels like Kaufland , OTTO , Amazon , Google , and Meta . We currently support over 2,500 marketing channels, including price comparison sites, affilia