Customer Success Manager DACH - German speaking

Channable Homepage Channable Homepage Channable Homepage Channable Homepage Customer Success Manager DACH - German speaking Hybrid Utrecht , Netherlands €4,012.5 - €5,000 per month Customer Success Job details Apply Job description Channable has an amazing product, driving markets across the globe. The DACH market is one of our focus markets with significant opportunity for Channable. As a result of our strong growth and increased focus on nurturing and expanding relationships with our clients in this region, we are looking for a motivated Customer Success Manager to hop onboard and join our Customer Success Team! You’ll join Sigrid and Sebastião . ✨ This is an individual contributor role, and you’ll report to Helen . This is an exciting opportunity to be at the forefront of our growth - directly fueling the success of our DACH clients, driving expansion in this market, and contributing meaningfully to Channable's overall vision. You'll be the proactive expert for your client portfolio, playing a vital role in ensuring they maximize Channable's capabilities to reach their business objectives. Your job Portfolio & client management: customer retention, identifying risk, preventing churn, realizing upsell & expansion; including pipeline creation & forecasting. Performing kick off meetings, strategic impact reviews, check-ins, demos, and commercially lead meetings. Working strategically with our partners online and onsite. Realizing success plans with outcome driven and goal foc