AD
Adyen
Amsterdam · Netherlands
Team Lead - IT support EMEA
Found on job-boards.greenhouse.io · last checked 2 days ago
About this role
Lead a regional IT support team of nine people across Amsterdam, Madrid, and London offices. Develop and execute short and medium-term strategic plans to enhance IT support quality across Adyen's global operations. Balance hands-on management with technical involvement, working to automate processes and improve overall IT experience while partnering with senior regional leadership.
What you'll likely bring
- People leadership experience managing distributed teams
- Strategic planning and vision-setting capability
- Technical IT support background
- Process automation and improvement mindset
- Ability to work hands-on in support operations when needed
- Experience partnering with senior management
Team LeadIT SupportEMEAPeople ManagementStrategic PlanningProcess Automation