Strategic Customer Success Manager
Found on jamf.com · last checked today
About this role
Join Jamf as a Strategic Customer Success Manager responsible for managing a portfolio of large enterprise accounts. You will serve as the primary point of contact and account owner, guiding customers through their Apple deployment journey using Jamf's product suite. Your focus will be on building strong relationships with senior stakeholders, conducting proactive business reviews, and ensuring customers achieve measurable value from their Jamf solutions. You will work cross-functionally across the organization to drive customer engagement, adoption, and retention.
What you'll likely bring
- Ability to manage and own a strategic book of large enterprise accounts
- Experience building and maintaining relationships with senior leaders and decision makers
- Capability to conduct business reviews and implement best practices
- Cross-functional collaboration skills
- Knowledge of customer success methodologies and value realization strategies
- Experience with Apple deployment or related technology environments
customer successaccount managemententerprise accountsApplerelationship management