BE
BE Semiconductor Industries N.V.
Service Management Expert
Low visibility — this company rarely posts on big job boards.
About Blyce Blyce (formerly BearingPoint Caribbean) has been driving the digital transformation of governments and communities in over 20 countries for more than 40 years. Our platforms and services power critical systems in taxation, social security, permits, and licensing. These solutions create tangible improvements in citizens’ daily lives, especially in small islands and developing nations. We work with a multicultural team of 175+ professionals across Curaçao, the Netherlands, Colombia and Bonaire. With passion and purpose, we build technology that matters. About the role At Blyce, we are expanding our Client Experience department and are looking for a Service Management Expert who thrives in a dynamic environment where no two days are the same. In this role, you act as the bridge between clients and internal technical teams, ensuring that our services run smoothly and that customers feel supported, informed, and heard. You work closely with development, deployment, delivery, and service desk teams to coordinate incidents, manage service expectations, monitor SLAs, and continuously improve customer experience. This is not a technical role, but you do need to understand IT environments well enough to translate technical topics into clear communication for clients. About you You are someone who naturally takes ownership, communicates with confidence, and enjoys working at the intersection of customers, technology, and operations. You have