Senior Manager, Product Operations

Senior Manager, Product Operations Hybrid role to: NYC, Chicago, IL or Boulder, CO HelloFresh Headquarters Factor_ is seeking a dynamic Product Operations Leader to serve as the critical bridge between our Product Strategy and Operations/Supply chain teams. In this role, you will be the driving force that ensures we deliver an exceptional, seamless experience to our customers week after week. As the product lead, you will collaborate closely with forecasting, procurement, sourcing, fulfillment operations, and culinary teams—acting swiftly to address challenges, optimize resources, and solve complex business puzzles in real time.  You will... Serve as the strategic nexus between the Product team and cross-functional operations partners, ensuring our daily execution and tooling will deliver the highest standard of customer experience. Orchestrate weekly cross-functional syncs bringing together product, sourcing, procurement, culinary operations and fulfillment to align on upcoming launches, proactively identify bottlenecks, and flag potential watch-outs for the production week. Tackle real-time operational hurdles by providing swift, decisive product guidance. You will partner with the operations team to untangle in-week issues efficiently and effectively. Collaborate with Menu Operations to optimize weekly offerings, track menu cost, seamlessly managing menu changes required by operational shifts, inventory constraints, or necessary ingredient substitutions. Act as the ra