FO
Fourthline HQ
Amsterdam · Netherlands
Senior Customer Success Manager (Commercial Growth) - Amsterdam
Found on job-boards.eu.greenhouse.io · last checked today
About this role
Join Fourthline as a Senior Customer Success Manager based in Amsterdam, where you will manage relationships with strategic enterprise clients in the financial crime prevention space. You'll drive customer retention, accelerate product adoption, and identify expansion opportunities while serving as the customer advocate within the organization. The role involves cross-functional collaboration with Commercial, Solutions Engineering, Customer Operations, Delivery, Product, Legal, and Compliance teams to ensure smooth project execution and customer satisfaction.
What you'll likely bring
- Experience managing relationships with strategic and enterprise customers
- Proven track record in driving customer retention and product adoption
- Ability to identify and close upsell and cross-sell opportunities
- Strong cross-functional collaboration skills
- Capability to translate customer needs into organizational improvements
- Experience navigating complex projects across multiple teams
- Customer-first mindset with proactive opportunity management
Customer SuccessEnterprise SalesFinancial ServicesFintechCustomer RetentionAccount Management
Why we flagged this
A lower-competition listing
Fourthline HQ rarely posts on the big job boards. We found this on their own career page, so it's likely seen by far fewer applicants than a typical listing.