Payments Pricing & Operations Analyst II

  Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for a Payments Pricing & Operations Analyst II to play an integral role in scaling Toast’s rapidly growing business. You will be responsible for payments pricing analyses for existing customers, and for communication via email and phone with existing customers regarding payments pricing. You will also support the Sales team as a Payments subject matter expert by prioritizing custom payment rate requests, analyzing card processing statements, advising sales on deal pricing strategy, and communicating with sales reps in a timely and professional manner. Analyst II’s are also responsible for representing Toast Payments in cross-functional strategic projects, providing analytics support, escalating to management when necessary, tracking operational metrics and presenting to department leaders. A day in the life (Responsibilities): Responsible for effective internal & external communications, including existing customer pricing negotiation, pricing enablement, billing inquiries Become an expert in understanding card processing pricing including various market pricing strategies, interchange fees, network/scheme fees and other processing fees Perform advanced payments pricing analyses for new business opportunities and existing customers, setting and/or approving pro