Operations Manager

About Ember We're building the future of public transport — convenient, connected, affordable and zero-emission. Our goal is to make it easier to get from A to B with Ember than it is with your own car. We’ve already demonstrated that it's possible to use electric buses more intensively than anyone else in the world. This leads to a massive emissions reduction and is only possible because we control the full-stack and integrate it tightly together. That includes the tech platform, the charging infrastructure and the vehicles themselves. This also means we’re providing a much better passenger experience with innovative features like demand-responsive stops. We’ve come a long way but we’re still small, with handful of routes and 78 buses. The challenge is to scale this 50x whilst staying lean, increasing efficiency and delivering an even better product experience. We’ve recently raised equity from some of Europe’s leading climate VCs and are looking for mission-driven individuals who can help take us to the next level. The role This role is all about keeping the show on the road. That means working with our in-house tech system to ensure vehicles, drivers and customers all stay coordinated and running smoothly. But when things don't quite go to plan you need to be someone who stays calm and relishes the challenge of figuring out the best way to modify plans and keep everyone up to date. We need someone who thrives in the middle of a busy environment. We operate a 24/7 timetable