Microsoft 365 Administrator

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.   By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.   From prototype to real-world impact - be part of a global shift by doing work that matters. Administer and optimize Microsoft 365 services, with deep hands-on ownership of: SharePoint Admin Center (Online sites, permissions, governance, storage, sharing) Exchange Admin Center (Online mailboxes, transport rules, retention, hybrid configurations) Teams Admin Center (Policies, voice, meetings, apps, and integrations) Design, implement, and maintain M365 configurations aligned with organizational standards and best practices. Manage tenant-wide settings, service health, licensing, and capacity planning. Act as the highest-level escalation point for complex M365 incidents and service degradation. Perform root cause analysis (RCA) and implement long-term corrective actions. Engage Microsoft Premier/Unified Support as needed and manage cases to resolution. Partner with security teams to implement and maintain: Conditional Access policies Data Loss Prevention (DLP) Retention and eDiscovery policies Ensure compliance with organizational and regulatory requirements. Support audits