Manager, Managed Marketing
Found on careers.toasttab.com · last checked today
About this role
Lead and develop a team of 10-12 marketing specialists at Toast, a restaurant technology company. You will manage hiring, onboarding, goal-setting, and career development for your team. Responsibilities include conducting quality assurance reviews of marketing campaigns, handling customer escalations, and implementing processes to ensure compliance and service standards. The role focuses on building a high-performing team that helps restaurants execute multi-channel marketing campaigns and grow their business.
What you'll likely bring
- Experience hiring, developing, and managing teams
- Demonstrated ability to lead and motivate high-performing professionals
- Strong empathy and business acumen
- Technical aptitude in marketing operations
- Solution-oriented mindset with a track record of process improvement
- Experience with change management
- Ability to conduct quality assurance reviews and provide coaching
- Capability to handle customer escalations
team managementmarketing operationsquality assurancerestaurant technologymulti-channel marketingcoaching and development