Investor Support Officer (Investor Services/Transfer Agency)

The Investor Support Officer is responsible for servicing and managing a fund: collective of investors that pool money to make specific investments and benefit from the inherent advantages of working as a group. As Shareholder Administrator you will have a challenging but diversified role within a team of Investor Services specialists. You will be responsible for all the day-to-day transfer agency activities of our Fund clients. Due to the diversified type of Fund clients (hedge funds, real estate, fund of funds, private equity, managed accounts and cryptocurrency) we are looking for someone who is hands-on and has a can-do mentality.    Responsibilities:   Active client relationship and internal stakeholder management. Processing investor transactions, generating contract notes and investor statements – ensuring daily deadlines are met. Processes Capital Calls and Distributions and follows-up on payments made and received. Participates in preparation of periodical reporting (e.g. NAV reporting). Ensures effective compliance and controls in own area. Handles internal and external queries in a professional and timely manner. Acts as point of reference or expertise for colleagues. Ensures effective understanding of specific processes, fund offering documents and strict adherence to relevant procedures. Ideal experiences and competencies:   Any Business or Finance degree.  3 – 5 years of relevant experience in banking, finance, investment houses is prefe