Customer Service Representative

Your Opportunity At Landvoice, part of the PLACE family of companies, we build the tools that give real estate professionals an edge — putting high-quality data, prospecting software, and lead intelligence into the hands of agents who are ready to win. As a growing technology company powering the future of real estate, our standards are high, our team moves fast, and our commitment is to deliver the best work of our lives. This is YOUR CHANCE to be the person our customers count on. As our Customer Service Representative, L2, you will partner with the Executive Director of Operations and cross-functional teams to resolve complex customer issues, drive product adoption, and raise the bar on what great support looks like. If you thrive in a fast-paced environment, love solving real problems for real people, and believe that exceptional service is a competitive advantage, this is your PLACE. Who Develops You: Team Lead of Customer Service What You're Great At You are more than a support rep — you are a product expert and a trusted advisor. You listen carefully, diagnose quickly, and communicate solutions in a way that makes customers feel confident and cared for. You hold yourself accountable to outcomes, not just activity, and you notice patterns others miss. You take ownership from first contact through resolution, and you bring that same energy to helping your L1 teammates grow. Detail-oriented, curious, and adaptable — you are exactly who our customers need on the other end