CRM Manager

CRM Manager  We're looking for an experienced CRM Manager to join Apadmi and help our clients build meaningful, data-driven customer relationships through best-in-class CRM, Customer Data Platform (CDP) and Customer Experience Platform (CXP) solutions. You'll work with multidisciplinary teams to design and deliver customer engagement strategies that drive acquisition, retention, loyalty and lifetime value across mobile and web experiences. This is a role for someone who combines strategic CRM thinking with hands-on platform expertise and is ready to act as an ambassador for Apadmi, helping shape and grow our CRM capability. Lead the strategy, implementation and optimisation of CRM, CDP and CXP solutions that transform customer data into personalised, measurable customer experiences. You'll collaborate with Product, Marketing, Software Engineering, Data Engineering, Data Insight, Data Science and Data Experimentation teams to deliver customer journeys that increase engagement, retention and commercial performance, while helping shape Apadmi's growing CRM capability in a fast-paced, innovative environment. What you'll be working on In this role, you'll lead CRM strategy across multiple clients and industries, helping organisations maximise the value of their customer data through intelligent segmentation, automation and personalisation. You'll design and optimise omnichannel customer journeys, implement leading CRM technologies, and work closely with our Data and Experimen