Claims & Risk Analyst

HelloFresh is seeking a Claims & Risk Analyst to our team! As a Claims & Risk Analyst, you will support day-to-day operations across claims, reporting, and insurance program administration. This role is focused on handling volume, maintaining data through dashboard reports, and ensuring timely intake and processing across risk management workflows. You’ll play a key role in keeping the function running efficiently by owning intake, tracking, and routine follow-ups, while partnering closely with the broader risk management team on escalations and decision-making. You’ll gain exposure across many areas of risk management, from claims handling to analytics and insurance programs. You will... Manage claim intake end-to-end, including FNOL processing, initial review, severity assignment, and escalation identification Monitor and support claims throughout the lifecycle by handling routine follow-ups, identifying aging or high-risk claims, and coordinating with adjusters to ensure timely progression Prepare and support bi-weekly claim reviews, including compiling data, tracking action items, and maintaining TPA performance metrics Build, maintain, and validate dashboards and reports across claims, trends, KPIs, and loss data to ensure accuracy and consistency Analyze claims data to identify trends, emerging risks, and recurring root causes, and partner with internal stakeholders to support action planning Track Return-to-Work progression for injured workers, and compliance-r