Claims & Risk Analyst

HelloFresh is seeking a Claims & Risk Analyst to join our team! As a Claims & Risk Analyst, you will support day-to-day operations across claims management, reporting, and insurance program administration. This role is primarily focused on supporting our Workers' Compensation program, while also assisting with a smaller portfolio of general liability, property, subrogation (recovery), and commercial auto claims as needed. You will play a key role in ensuring claims are managed efficiently from intake through resolution by supporting claim intake, tracking, reporting, and timely claim processing. You'll maintain accurate claims data and dashboards while coordinating with internal stakeholders, third-party administrators (TPAs), carriers, and brokers to help drive claims toward successful resolution. This position offers the opportunity to gain broad exposure across corporate risk management, including claims oversight, data analytics, return-to-work programs, insurance renewals, and continuous process improvement. You will... Manage claim intake end-to-end, including FNOL processing, initial review, severity assignment, and escalation identification Monitor and support claims throughout the lifecycle by handling routine follow-ups, identifying aging or high-risk claims, and coordinating with adjusters to ensure timely progression Prepare and support bi-weekly claim reviews, including compiling data, tracking action items, and maintaining TPA performance metrics Build,