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Hallo Eindhoven
Alkmaar · Netherlands
Tweedelijns Support Engineer
Found on werkenbij.hallo.eu · last checked 3 days ago
About this role
As a second-line support engineer, you will independently handle technical issues and deepen your expertise in modern IT environments. You'll manage complex incidents such as adjusting permission structures in Microsoft Teams and SharePoint, ensuring critical security patches are applied promptly. Working either remotely or on-site at client locations, you'll resolve technical problems and provide appropriate solutions. The role includes proactive customer communication, system monitoring, incident documentation, and collaboration with first, second, and third-line colleagues. You'll have opportunities for professional development through certifications, knowledge sessions, and mentoring, with potential to advance toward third-line support or project-based IT roles.
What you'll likely bring
- Ability to independently analyze and resolve second-line incidents and system disruptions
- Experience with Microsoft Teams and SharePoint administration
- Knowledge of security patching and IT system monitoring
- Strong technical documentation and communication skills
- Willingness to work both remotely and on-site at client locations
- Collaborative mindset and ability to support colleagues on complex technical matters
Second-line supportMicrosoft TeamsSharePointSecurity patchingSystem monitoringIT infrastructure
Why we flagged this
A lower-competition listing
Hallo Eindhoven rarely posts on the big job boards. We found this on their own career page, so it's likely seen by far fewer applicants than a typical listing.