DA
Datadog
Amsterdam · Netherlands
Technical Account Manager 2 - EMEA
Found on careers.datadoghq.com · last checked 6 days ago
About this role
Join Datadog's technical solutions team as a Technical Account Manager serving EMEA customers. You will be the primary technical expert and trusted advisor for large enterprise clients, guiding them through product adoption, optimization, and business value realization. Responsibilities include conducting regular environment assessments, recommending feature configurations, facilitating quarterly business reviews, and collaborating with internal product and engineering teams to identify customer needs and drive product improvements.
What you'll likely bring
- Deep technical expertise in IT Operations and monitoring solutions
- Ability to translate customer IT environments and goals into Datadog product recommendations
- Experience conducting technical assessments and providing strategic guidance to enterprise customers
- Strong communication skills to serve as customer advocate and trusted advisor
- Capability to prepare and lead business review meetings with customers
- Collaborative mindset to work across product management, engineering, and technical services teams
- Understanding of pre-sales, post-sales, and renewal processes
Technical Account ManagerCustomer SuccessIT OperationsEnterprise SupportProduct AdoptionDatadog