CE
Centric Software Gmbh, Netherlands branch
Hoogeveen · Netherlands
Stage: IT Service Improvement & Klantbehoeften
Found on centric.recruitee.com · last checked today
About this role
Join the High Performance Team for Technical Application Management at Centric as an intern. You will investigate how municipalities experience current IT services and identify unmet customer needs. Your work involves visiting municipalities to conduct user interviews, analyzing existing processes and documentation, researching trends in municipal IT management, and synthesizing findings into a concrete advisory report with improvement recommendations and commercial opportunities.
What you'll likely bring
- Ability to conduct interviews with internal and external stakeholders
- Skills in process analysis and documentation review
- Capacity to identify and synthesize themes from research data
- Interest in IT service management and municipal IT challenges
- Ability to work autonomously and contribute own ideas
IT Service ManagementCustomer ResearchProcess AnalysisMunicipal ITAdvisoryInternship