Staff Data Scientist

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Staff Data Scientist, you’ll lead the design and development of scalable ML systems for use cases such as menu recommendation, demand forecasting, offer targeting, and guest personalization. You will serve as a technical thought partner across teams, set best practices, and influence the roadmap for ML-driven products that support key business outcomes. Your work will directly shape strategic decisions and enhance customer experience at scale. A day in the life (Responsibilities) Own the full machine learning lifecycle—from problem framing and data exploration to modeling, deployment, and monitoring—for mission-critical initiatives. Design and implement advanced ML and statistical models that improve product performance, operational efficiency, or customer insights. Collaborate with engineers, product managers, and business stakeholders to define project scope, success metrics, and integration strategy. Guide architectural decisions, set modeling standards, and champion best practices for experimentation, validation, and productionization. Mentor other data scientists and raise the technical bar through design reviews, feedback, and sharing domain expertise. Proactively identify areas where data science can create business value and lead cross-functional efforts to drive those opportunit