Service Director

  Step into a career with ASM, where cutting edge technology meets collaborative culture. ​ For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.   Service Director, Japan   Position Summary The Service Director will be responsible for maintaining positive customer relationships while providing highly valued services and support to ASM Japan customers. The Service Director will lead a team of service operations managers and field service engineers to provide world class customer service to ensure positive outcomes for ASM end users and technology buyers among Japan customer accounts. This position is relied upon by senior leaders and executive management stakeholders for delivering on both customer satisfaction initiatives and key business results.   Roles and Responsibilities Create /sustain a work environment and culture where safety and quality is top value Create/sustain a work environment and cultur