VA
Vandebron
Amsterdam · Netherlands
Service Agent (bijbaan)
Low visibilityBijbanenParttime Fixed TermDutch
Found on werkenbij.vandebron.nl · last checked 3 days ago
About this role
Serve as the primary contact point for Vandebron customers across email, phone, and social media channels. Address customer inquiries regarding billing, energy contracts, relocations, and renewable energy investments like solar panels. Listen carefully to understand customer needs and provide solutions aligned with the company's service philosophy. Work with a young team to inform and inspire customers about their contribution to the energy transition, building long-term customer relationships.
What you'll likely bring
- Customer service experience or demonstrated ability to handle customer inquiries professionally
- Fluency in Dutch (primary language for customer interactions)
- Ability to communicate clearly and empathetically across multiple channels
- Problem-solving skills and attention to customer needs
- Willingness to work as part of a collaborative team
customer serviceenergy sectorrenewable energypart-timemulti-channel support
Why we flagged this
A lower-competition listing
Vandebron rarely posts on the big job boards. We found this on their own career page, so it's likely seen by far fewer applicants than a typical listing.