Senior ServiceNow Engineer

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We are looking for a Senior ServiceNow Software Engineer who excels at leading the design and delivery of robust, scalable solutions on the ServiceNow platform. This role demands strong technical knowledge, the ability to manage complex initiatives, excellent prioritization skills that balance business value, risk, and maintainability, and the capacity to collaborate effectively across teams. You will lead project delivery, mentor team members, consult on design decisions, drive technical excellence, and ensure solutions are modular, performant, secure, and aligned with enterprise needs. A day in the life (Responsibilities)  Lead the creation of Technical Design Documents for new solutions or integrations, ensuring alignment with established standards and scalable design practices. Build multi-system integrations and design scalable, maintainable data models for enterprise applications. Develop custom applications and modules using JavaScript, Glide, HTML, and CSS. Build UI components to enhance user experience, and design scalable, maintainable solutions optimized for performance and asynchronous processing. Lead project delivery by managing risks, communicating progress, speaking to design, and representing the team in cross-functional discussions. Lead stakeholder demos for larger ini