Senior Manager, Field Process

  Step into a career with ASM, where cutting edge technology meets collaborative culture. ​ For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.   Job ’s Mission As a Field Process Manager for ASM’s Samsung account in Korea, you will lead a team of Field Process Engineers. Your mission is to ensure world-class service delivery, drive customer satisfaction, and support ASM’s aftermarket sales strategy. This role is critical to maintaining strong relationships with strategic customers and delivering key business outcomes in collaboration with ASM’s global leadership.   What You Will Be Working On Develop and implement advanced process solutions for semiconductor manufacturing.  Act as a technical lead for complex projects, ensuring on-time delivery and customer satisfaction.  Software simulation testing, customer software requests (SRS), initiate customer escalations to ensure customer timelines.&nbs