Senior Customer Success Manager

Beyond powers the business of short-term rentals with a best-in-class Revenue Management System used by thousands of property managers and owners around the world. We’re profitable, growing fast, and building with the latest technologies—including AI—to help our customers unlock more revenue with less effort. Behind our product is a global team of 180+ Beyonders who bring curiosity, craft, and care to everything we do. We believe people are the most important part of any business, starting with ours. It’s with that in mind that Beyond is currently increasing its investment in the Australian market and looking to add a Senior Customer Success Manager to manage our growing customer base in the market and join our growing Global Customer Experience Team. Reporting to one of our Managers of Customer Success you will have the opportunity to play a key component in ensuring our customers not only survive but thrive in this environment. As the sole Beyond team member in Australia, you’ll play a pivotal role in representing Beyond locally while staying closely connected with our global colleagues. While this role will primarily follow Australian business hours, some flexibility is expected to overlap with colleagues in the U.S. and Europe on certain days. Before reading further... Beyond is passionate about diversity and cultivating our team’s potential. If you’re hungry for a good opportunity, but don't meet every point in this job description, please apply anyway! As a Senior Custo