Senior Coördinator Leren & Ontwikkelen

As a Senior Coordinator for Learning & Development at Coolblue, you serve as the central point of contact for participants, trainers, Learning Specialists, and stakeholders. You manage training schedules, administrative tasks, and learning management system (LMS) operations. Beyond day-to-day execution, you identify opportunities to streamline processes, improve scalability, and enhance user experience. You ensure learning at Coolblue is accessible by handling logistics proactively, transparent through careful tracking of planning and progress, and continuously improving by addressing structural bottlenecks. Key responsibilities include supporting trainers and participants through support channels, coordinating periodic training schedules to balance demand and capacity, managing LMS content and user permissions, extracting and interpreting LMS reports for stakeholders, and driving process improvements including AI-related initiatives.