Senior Associate, Client Experience

About you A hungry, strategic, creative, collaborative client expert who wants to make a difference on the accounts you work on and the agency you join. You have an outlook that is: Team oriented “we” over “I” Positive and inspirational Energized and charismatic Humble and inquisitive Agile and adaptable About us A fast-growing, small agency with big reach. We have a simple but powerful belief: every patient, disease and therapy is different – therefore every message, stakeholder, and challenge needs to be approached in a unique way. We are made up of: Conversation-starters Storytellers Strategist Digital natives PhD-level scientists Writers Designers Builders About the role We are seeking a dynamic Senior Associate to support one of our largest digital-first accounts. In this role, you will help manage day-to-day account needs while collaborating closely with junior staff members, providing guidance and oversight to ensure work is delivered efficiently and at a high standard. You will also serve as a key client contact, helping maintain strong relationships and ensuring seamless communication between internal teams and the client. The ideal candidate has healthcare communications experience within an agency environment, excellent writing and communication skills, and a proactive, resourceful, and entrepreneurial mindset. This individual will work closely with other DNA team members as well as a cross-functional group of experts from across the broader IPG  network to su