SAP S/4HANA Operations and Planning (MM - PP)

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.   By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.   From prototype to real-world impact - be part of a global shift by doing work that matters. In this role, your day-to-day activities will include:  Monitoring ServiceNow incident queues for your assigned functional areas  Performing initial evaluation and triage of support tickets  Communicating directly with impacted users to understand reported issues  Analyzing issues and determining the appropriate path to resolution  Performing SAP configuration changes as needed to resolve break/fix issues  Coordinating with technical teams when development or cross-functional support is required  Working with business users to validate solutions and capture test evidence  Documenting analysis, actions taken, and resolution details in accordance with support processes  Documenting analysis, actions taken, and resolution details in accordance with support processes    BA/BS degree in Computer Science, Engineering, Information Technology, or a related field  5 to 8 years of experience in an SAP-related IT role  Exposure