Principal Technical Program Manager, Toast IQ
Found on careers.toasttab.com · last checked today
About this role
Lead the program management for Toast IQ, an AI agent platform for restaurant operators. You will design and operate the monthly release cycle, establish quality standards for platform readiness, and coordinate go-to-market strategy to ensure cohesive messaging across multiple AI agent launches. The role involves working cross-functionally with product, engineering, marketing, support, and finance teams to build scalable operating processes that enable rapid, confident delivery as the platform grows.
What you'll likely bring
- Experience designing and managing complex release programs or product launch cadences
- Ability to influence and coordinate across multiple teams without direct authority
- Strong cross-functional collaboration skills across product, engineering, marketing, support, and finance
- Capability to set and maintain quality standards and platform readiness criteria
- Experience building repeatable operating mechanisms and scalable processes
- Comfort serving as an escalation point and decision-maker in ambiguous situations
program managementproduct launchesAI platformrelease managementcross-functional leadershiprestaurant technology