DE
Dept
Amsterdam · Netherlands
Medior Community Manager
Found on job-boards.greenhouse.io · last checked today
About this role
Join Dept's Creative & Media team in Amsterdam as a Medior Community Manager. You'll manage daily community engagement across multiple social platforms and clients, driving brand presence and audience connection. Responsibilities include social listening, content moderation, escalation handling, and translating community insights into strategic reports that inform creative and strategic decisions. You'll work with strategists and creatives to maintain brand voice and quality standards.
What you'll likely bring
- Proven experience as a community manager at mid-level or equivalent
- Strong knowledge of social media platforms and community management best practices
- Ability to conduct social listening and extract actionable insights from community data
- Experience with content moderation and handling escalations
- Capability to translate community feedback into strategic and creative recommendations
- Understanding of brand voice and ability to maintain consistent tone across platforms
- Collaborative mindset to work effectively with strategists and creative teams
Community ManagementSocial MediaBrand ManagementSocial ListeningContent ModerationDigital Marketing