Manager II, Service

  Step into a career with ASM, where cutting edge technology meets collaborative culture. ​ For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world.  Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.   As a member of the Global Sales and Services business unit, the Service Manager position is responsible for maintaining customer satisfaction while providing highly valued services and support to ASM customers.   The primary responsibilities for this role are to lead a team of Field Service Engineers and Process Engineers to provide world class customer service to ensure positive outcomes for ASM customers while executing to ASM aftermarket sales strategy. This position requires significant engagement with strategic customers and is relied upon by a number of ASM senior leaders and executive management stakeholders for delivering on both customer satisfaction initiatives and key business results.   Roles and Responsibilities Create /sustain a work environment