Head of Operations (f/m/x)

About the role: What's in the Box ‘ De Kas ’ in Bleiswijk is HelloFresh's flagship fulfilment site in the Netherlands, and everything that happens here directly determines whether thousands of meal boxes leave on time, complete, and at cost.  As Head of Operations (Internally called ' Warehouse Manager '), you own the pre-production operation : the critical phase that makes assembly possible. Your three teams, totaling around 100 FTE, handle inbound receiving, internal transport and reverse logistics. These teams ensure the right products are in the right place, at the right time, so that production can start on time and run without interruption. This is a high-visibility role with real decision-making authority and a direct line to the Site Lead. What you’ll do: The Recipe Oversee the full pre-production operation across three departments: expedition (inbound receiving), internal transport and reverse logistics; keeping product flow smooth, stock accurate and the yard running like clockwork Drive performance through KPIs , using minutes-per-box as your primary lens, and translate operational data into fast, grounded decisions your team can act on Coach, challenge and develop a team of team leads and ~100 warehouse staff, building a culture of ownership, accountability and continuous improvement Hold the line on safety by ensuring compliance is lived on the floor, not just documented, and that every team member goes home safe Own WMS governance and data quality , so that