Global Service Engineering Manager

Shape the technical future and reliability of our global installed base. At AmbaFlex, thousands of conveyor systems operate every day at customers around the world. Keeping those systems reliable throughout their entire lifecycle requires more than solving technical issues when they occur. As Global Service Engineering Manager, you set the technical standard for our global service organization and connect what happens in the field with Engineering, Innovation and Operations. The role You own and govern technical quality across our global service organization. You set global Service Engineering standards and ensure they are consistently implemented across regions. Working closely with Regional Service Engineers, R&D, Product Engineering and Operations, you turn insights from our installed base into structural improvements in reliability, serviceability and lifecycle performance. Your focus is not only on solving today's technical challenges, but on preventing tomorrow's. What you'll do · Own technical quality and reliability across our global installed base · Define and continuously improve global Service Engineering standards · Drive root cause analysis and permanent solutions for complex and recurring service issues · Work with R&D and Product Engineering on Design for Reliability and service readiness · Develop lifecycle strategies, including TCO modelling, lifecycle forecasting and rebuild concepts · Improve installed base data, connectivity and predictive maintena