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HelloFresh
Amsterdam · Netherlands
FSQA Manager - Processed Category (f/m/x)
Supply Chain Management & Operations
Found on careers.hellofresh.com · last checked today
About this role
Description from HelloFresh's career page
About the role: What's in the Box Are you passionate about food safety and driving product quality? At HelloFresh, delivering safe, delicious meals to millions of customers every week starts long before the box reaches their door. It starts with the suppliers we choose and the standards we hold them to. Our international Food Safety & Quality Assurance team is looking for someone with technical experience to help us stay ahead on compliance and quality across our supply base. In this role, you'll help manage the Condiments, Sauces, and Pastes category, working closely with processing suppliers across Europe and partnering with cross-functional teams in Procurement, Sourcing, Supply Chain, and our Distribution Centres. You'll play a key role in raising the bar on compliance, supplier performance, and customer satisfaction. Helping make sure everything that reaches our customers meets the standard they expect from us. What you’ll do: The Recipe Lead the onboarding of new suppliers and products, ensuring compliance with food safety, legal, shelf-life, traceability, and quality requirements. Drive strategic quality improvement initiatives with suppliers to reduce customer complaints and improve satisfaction. Track supplier performance metrics, including complaints, out-of-spec deliveries, compliance KPIs, and corrective action follow-up. Investigate quality incidents using root cause analysis and drive corrective and preventive actions (CAPA). Conduct supplier audi