Customer Service Representative

About Royal Den Hartogh Logistics Royal Den Hartogh Logistics is a leading logistics service provider for the chemical, gas, polymer, and food industries. Our family-owned company, founded in 1920 in the Netherlands, is strongly committed to safety and sustainability. Together with our customers and suppliers, we develop smart logistics solutions that contribute to an efficient supply chain. With a presence in 58 locations across 28 countries, our team of over 2,700 dedicated professionals operates a modern fleet, including 25,000 tank containers, 4,900 dry bulk containers and dry bulk trailers, 575 road tankers, and nearly 900 trucks. Join us and be part of a dynamic and forward-thinking team! A new role has been created within our Global Logistics BU in Indonesia - Customer Service Representative. Together with your colleagues, you will provide creative transport solutions, always looking for opportunities to upsell and ensure the customer is fully aware of all products/services. You will be agile, constantly switching between customer service, managing orders, liaising with operations, discussing developments in sales, and working on improvements. This position will be based out of our Medan office. Key Responsibilities 1 . Organize and coordinate vessel schedule requirements and intended activities including creation of manifest, and vessel space booking, arrangement of Master Bill of Lading.  2 . Coordinating internal operations team  to ensure smooth delivery