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Brand New Day Diensten B.V.
Amsterdam · Netherlands
Bijbaan servicemanager erfgenamenondersteuning
Found on werkenbij.brandnewday.nl · last checked 3 days ago
About this role
Join Brand New Day as a service manager for bereaved customer support while studying. You will be the primary contact for families of deceased customers during a sensitive time, helping to establish and shape a newly created support desk. Working within a young, engaged customer service team, you'll handle important cases with empathy and care, explaining available options and financial regulations to grieving families. The role offers responsibility, trust, and growth opportunities within a supportive organization.
What you'll likely bring
- Ability to empathize with and support people in vulnerable situations
- Calm and professional demeanor when handling sensitive matters
- Knowledge of company products and related financial regulations (training provided)
- Experience in a similar customer service or support role is advantageous
- Capacity to manage emotionally demanding cases
- Clear communication skills to explain options and procedures to bereaved families
customer servicebereaved supportpart-timestudent positionempathyfinancial services
Why we flagged this
A lower-competition listing
Brand New Day Diensten B.V. rarely posts on the big job boards. We found this on their own career page, so it's likely seen by far fewer applicants than a typical listing.