Associate CX Director

Associate CX Director / Associate Director Experience Design  Amsterdam, Rotterdam DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa Group, Meta, eBay, and OpenAI. DEPT® is a certified B-Corp and Certified Climate Neutral since 2021. JOB PURPOSE As Associate UX Director ar DEPT®, you lay the foundation for industry-leading digital experiences. You're low-key obsessed with figuring things out and always trying to find the right balance between understandable and different. You are analytical but pragmatic. You understand how great experience translates all the way back to the brand. You’re able to fluently switch between low- and high fidelity thinking and making. And you have a natural tendency to take the lead in projects and provide structure, oversight and guidance. This role is part of our Experience & Engineering team in EMEA and is dedicated to one of our key accounts in this market. WHAT YOU’LL DO: Driving innovation and excellence: As operational CX responsible for an key account, you’ll set the standard for quality and output by actively participating in strategic projects (hands on) and fostering a culture of inspiration a