Account Manager (12 month FTC) (div/f/m)

This is a 12 month fixed term contract. JOB PURPOSE As an Account Manager, you will be embedded in-house within the CRM team of one of our key clients, working closely with them to deliver impactful marketing campaigns that drive engagement and conversion. You’ll be responsible for overseeing the end to end management of these campaigns, ensuring they run smoothly from concept through to set up and execution onsite. KEY RESPONSIBILITIES Implement and manage CRM marketing initiatives, onsite, in-app, and through push notifications, and email campaigns. Oversee campaigns from creative brief to execution, ensuring alignment with the client’s CRM strategy. Handle all operational aspects of campaign set-up and delivery, collaborating with multiple internal teams within our clients organisation.  Monitor and evaluate the effectiveness of the CRM activities, ensuring they are targeted and optimised for maximum customer engagement. Provide detailed performance reports and insights to Marketing Managers, sharing key learnings to improve future CRM strategies and initiatives. Act as the main point of contact for the client’s CRM needs, understanding and anticipating their requirements throughout the campaign process. Collaborate with the creative team to develop engaging CRM-focused creative assets. Assist with various ad-hoc operational tasks as required. WHAT WE ARE LOOKING FOR Experience managing end-to-end CRM-driven digital campaigns. Understanding of data-driven CRM marketin